Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of afaktrade.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Carinissimo. Beautiful fabric similar to, wire. Arrived very soon in Italy.
Excellent quality, not a single thread extra. Ears are shorter than in the photo, but in general a cool suit. The material is thin, pleasant to the body. Malomerit is written 90 size, suitable for 80
Everything is OK fast shipping
Пришёл в Краснодар за 14 дней,отслеживался.Фактический размер 3-6 месяцев,не больше,в целом очень милый комбезик
Very much malomerit US 3 M is not yet in the butt
Super quality, need take size wiekszy. Fast shipping to Poland
Pleasant fabric, very satisfied with the purchase
Quality is average. The fabric is not bad, thin, 30% cotton. On the size of 18 m tag 90. If you compare with 12 m Carters overalls, Carters is slightly longer and already. This jumpsuit is very wide. I think it’ll be good for the puffy baby. By growth in appearance to 80 cm maximum. Daughter 70 cm/7,9 kg there is a stock for growth and very wide. Very prickly tags. Lightning at the bottom does not reach the end and a hole is obtained. But the overalls are light-not critical. Fast shipping.
Very nice! I really loved it.❤️ The quality is great can be used in all seasons why it is not so thick
arrive très rapidement , au top pour l’été
Fabric thin lovely loved very
super qality, arrived fast
Seems cosy. Light and perfect for warm nights. Zipper slides smoothly, no funny smell.
Shipping faster as good!
Thinner than thought to still be vesture cotton spring wind fire when living dont think
Perfect as in the picture
Looks identical to the picture very adorable . Would definitely recommend this to everyone.
Really beautiful Thank you do so quickly within gekrijgen
Quality material good, colors in your order. Thin material, just in time for spring.
Mega fast delivery, everything is fine
Exactly as described, its big as i ordered for 9m my daughters 5 and a half months
Little Cotton charm.
A few defects but the store sorted out, deffo recommend the seller!
Pretty thin material, but workmanship fine.
A little stick out threads, but the material is excellent. For the summer in general will be super.