Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of afaktrade.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Article conforme à la description
Excellent product… I love
Костюм тонкий, но мне все понравилось
Quality is not that so good. Its thin. Its okay
Produto conforms to photo
Set very nice good material very satisfied
I recommend definitely
Bardzo ładne dresy. starannie uszyte, brak wystających nitek i nieprzyjemnego zapachu , materiał przyjemny dla ciała. radzę brać o rozmiar większe. 3T/100 to nasze ok.90. szybka wysyłka. polecam
j’ai commandé du 6 mois et je les reçu mais il et grand pour du 6 mois
My bb is 75,1cm, it wears 80cm. I took 90 and it’s slightly big, perfect for it to hold for the whole season;) product conform to the photo and fabric ok too, thank you!
bonne qualité et livraison rapide
The parcel so to me and did not reach, somehow it was received in the mail (
Very nice. Like a pic, great quality
Nice suit. Son 1.4 he is free, but not much, you can already wear it. I took the size for 2 years. Quality is good, after washing did not shed and did not sit down. The color on my photo is not similar, rather the one that the store has is more accurate. Until Samara 3 weeks.
as in the picture 🙂
Excellent suit, very good quality, size matches, with the store did not communicate. The costume went very long!
muy bonita de buena calidad y exacto a la foto … llegó antes de lo esperado
Nice suit. With stock ordered
Chic suit. On growth 86 with a margin. On the pants pockets are not deceptions. Happy with your purchase
Everything is super!
My baby 3 months and I took 1 year… a little big but perfect for him to grow in.
Ordered 18 months received 100 cm so too big. Too bad because it is beautiful.
Супер, качество отличное, размер то что надо
костюм супер. продавца рекомендую
Very cute packet
The quality is very good, stitched well.
It really is beautiful, I would buy again, I recommend the store
The suit came pretty quickly, went 20 days. Bought for growth as a gift. The composition is not very pleased as there is 40% polyester. In general, beautiful, quality. Who does not embarrass the composition, you can safely order.
Very beautiful suit! Very quickly came, I advise!
The color is not as rich and bright as in the photo, but in general the suit is good
Tight elastic on the pants. For 6 months large. Fabric nice
Быстро доставили, товар соответствует описанию