Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of afaktrade.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very satisfied especially in quality
Thank you very much, everyone received, I recommend the store. The whole village is excellent, the seams are sewn neatly, the fabric is cotton, I liked it.
Delivery 2,5 months, almost a month I waited for me to send the goods! I ordered a size of 12 m, we are tall 86 (US 1,9) body us in the butt, the pants are a little long, in width in good, not wide,,,,
It’s beautiful, I thought the quality would be worse but it’s pretty good, the perfect colors.
Full set looks really great. Not spodziewałam up until so good quality. Is super, przesylka not szla long. Recommend;)
As in photo
We 8,5 a little more, we wear 80, but for the summer Super! Order came quickly!
Super happy with the outfit very consistent with the photo
Very nice, good quality
Bello come in foto, arrivato molto tempo prima. Molto soddisfatta
Long delivery, but everything is fine, all as in the picture
Great. Everything as described. Thank you.
Fast shipping and high quality highly recommend
jolie petit ensemble
Krásný!!! Super materiál Velikost odpovídá the udělá Velkou stop.
Very beautiful. Thank you.
Very good, met my expectations the fabric is mravilhoso.
All seams are equal accatny! There is no unpleasant smell! Quality is good! It came quickly!
Out of a little large מהמידה but very beautiful
Suit zadovoleni, priyshov to Ukraine for 3 types. vibli 80R on one rock, the orintul in the mix and all спіfell) colir trishki in the picture, the photo on the map of. Raju danogo selling that Dania suit.
Fabric quality is very good! Full-size, ordered the size for 1 year, I think he goes to the growth of the child 80-86. Delivery to Rostov region about a month.
Really nice and soft quality
Beautiful same as in description and 10 days to arrive in Spain very happy
Lovely item, good quality and very nice!
I liked everything very much, the description is accurate, the material is good, the only color of the trousers and the cap came in gray rather than beige. I recommend to buy worth your money 1250 rubles
Very nice. Thank you to the store
All according to the description. Product very high quality. Express delivery. Despite the Christmas goods doszedł in 10 days to Poland. Recommend.
The fabric wasn’t what I expected but good is fine
The pants are bigger than the shirt and it’s not for three months my son is less than two months old.
Très bon produit Merci
Super and very quickly everything came
I received mine today,its so cute ☺ I like it i can’t wait to wash it and have my son wear it ☺ thanks ☺
It’s been a month. Rocking Super 100% recommend
התיקתקים’s shirt loose ripped בלבישה first. The wide and sitting pretty.
Set very cute. Zamówiłam size 80 and think that it leisurely our 86.
הכובע קטן והבגד קצת גדול
Arrivé très rapidement
Les vêtements son bien mais le béret est vraiment trop grand, ressemble plus correspondre à un enfants qui a 1 an, que pour un enfant de 3 mois. Dommage il faudra en acheter un autre pour accompagner la tenue.
Very nice set, pants of good quality, I adores
Thanks to the store for the fast shipment and quality of the goods.
The product is wonderful as the picture is very good. He arrived quickly. I recommend.
Large Sizes relative
Beautiful product recommend it
Очень хороший красивый костюмчик. Продовец оаар отарвил очень быстро. Спасибо
The bow tie is too big, but the rest is great! My baby is very handsome with him.
Suit is good, all as in the photo
Super comme photo
This is beautiful the quality is amazing I will be buying again. I recommend this store. Delivery fast I give them 10stars .
standard quality… I love it❤
I did not put a butterfly! Where’s the butterfly? Very offensive! For this, I reduce the evaluation! Overall ok! In the Primorsky Territory came a costume in 3 weeks. The son wears a size 80. This suit took 24 m. Everything came up.